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Privacy disclaimer

Happlify Privacy Policy - www.happlify.nl - February 2022

About our privacy policy

Happlify cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes, unless stated otherwise.

This privacy policy applies to the use of the website and the services provided by Happlify. The effective date for the validity of these conditions is 06/02/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, you can contact our contact person for privacy matters: MA Naber - info@happlify.nl

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Website and web store software

Shopify
Our web store is developed with Shopify software. Personal data that you make available to us for the purpose of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy.

Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

Email and mailing lists

MailerLite
Our website uses MailerLite, a third party that handles the e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through MailerLite's servers. MailerLite will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the ' unsubscribe ' link. If you click on this you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by MailerLite. MailerLite uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailerLite reserves the right to use your data to further improve the service and to share information with third parties in this context.

Internet provider Hostnet
We use the services of internet provider Hostnet for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Internet provider Hostnet does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Payment Processors

Mollie
We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than permitted by law.

Shopify Payments
We also use the Shopify Payments platform to handle (part of) the payments in our webshop. Shopify Payments processes your name, address and residence details and your payment details such as bank account or credit card number. Shopify Payments has taken appropriate technical and organizational measures to protect your personal data. Shopify Payments reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. Shopify Payments shares personal data and information regarding your financial position with credit rating agencies in the case of a deferred payment request (credit facility). All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Shopify Payments services for which they engage third parties. Shopify Payments does not store your data longer than permitted by law.

Purpose of the data processing

General purpose of the processing
We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the order you provide. After your approval, we use your data for (targeted) marketing. If you share information with us and we use this information to - other than at your request - contact you at a later time, we will also ask you for explicit permission for this. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all kept confidential by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations
In some cases, Happlify can be held on the basis of a legal obligation to share your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data as long as you are a client or subscriber of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request for forgetting. On the basis of applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have prepared as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we only send copies and copies of your data to the e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to file a complaint with the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of access
You always have the right to inspect the data that we process or have processed and that relate to your person or can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Right of rectification
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to you adjusted. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, have it performed by another party. You can submit a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Happlify. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling.
We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Cookies are placed via our website from the American company Google, as part of the Analytics service. We use this service to keep track of and to get reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

facebook
With your permission, we use cookies from Facebook (Facebook Pixel) to make advertisements available. These cookies ensure that advertisements that are relevant to you are displayed. More information about Facebook's cookies can be found here .

How do you manage cookies?
You can manage cookies in different ways. Please note that deleting or blocking cookies may negatively impact your user experience and areas of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you may or may not accept cookies through your browser's controls, which can be found in your browser's 'preferences'. For more information on how to adjust your browser settings or how to block, manage or filter cookies, please see 'help' in your browser or via websites such as: www.allaboutcookies.org.

You can opt out of custom ads here:
 Google Ad Settings

To opt out of Google Analytics:
 Google Analytics Opt-out Browser Plugin

Using our website without opting out means that you understand and agree to the data collection in order to serve ads to you.

Third Party Cookies
In the event that software solutions from third parties use cookies, this is stated in this privacy disclaimer. Read more about cookies here .

social media buttons
Social media buttons for third party social media sites are used to allow our users to share or bookmark web pages. We cannot prevent these sites from collecting information about you. To understand how third-party social media sites use information about your activities on our website and the Internet, please refer to the Terms of Use and Privacy Policy of those parties.

Privacy Policy Changes

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact details

Postal address Happlify - Zwolsestraat 76, 2587 VJ The Hague - The Netherlands
Phone +31(0)70-322 65 70
Email info@happlify.nl
Contact person MA Naber

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